https://community.arlo.com/t5/Arlo-Q-Plus/Video-recording-but-no-sound-on-Arlo-Q-Plus-firmware-1-9-0-3-278/m-p/1792183#M2903 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/806176">@DanKarin</a></P> <P>&nbsp;</P> <P>Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Arlo Tech Support</A></P> Fri, 11 Sep 2020 23:43:26 GMT ShayneS 2020-09-11T23:43:26Z https://community.arlo.com/t5/Arlo-Q-Plus/Video-recording-but-no-sound-on-Arlo-Q-Plus-firmware-1-9-0-3-278/m-p/1792101#M2901 <P>When switching between video resolutions, somethings happens that makes that afterwards, no sound is recorded anymore. I have switch to and from and did all kinds of tests. I think it is a coded issue. There is sound when viewing the live image, so sound is certainly on. There is&nbsp; no sound when you download the clip and play it, let's say with VLC. This is certainly a bug.</P> Fri, 11 Sep 2020 15:00:07 GMT https://community.arlo.com/t5/Arlo-Q-Plus/Video-recording-but-no-sound-on-Arlo-Q-Plus-firmware-1-9-0-3-278/m-p/1792101#M2901 DanKarin 2020-09-11T15:00:07Z https://community.arlo.com/t5/Arlo-Q-Plus/Video-recording-but-no-sound-on-Arlo-Q-Plus-firmware-1-9-0-3-278/m-p/1792183#M2903 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/806176">@DanKarin</a></P> <P>&nbsp;</P> <P>Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Arlo Tech Support</A></P> Fri, 11 Sep 2020 23:43:26 GMT https://community.arlo.com/t5/Arlo-Q-Plus/Video-recording-but-no-sound-on-Arlo-Q-Plus-firmware-1-9-0-3-278/m-p/1792183#M2903 ShayneS 2020-09-11T23:43:26Z