Geofencing does not trigger all cameras

weileong — Fri, 11 Sep 2020 13:03:36 GMT

Hi,

I have 5 Arlo Q Plus devices placed around the home, 2 permanently on and 3 set to activate via geofence when I am away. The weird thing is that two of the three cameras trigger with geofencing fine and work well. The last camera simply does not care whether I am home or not. It's really strange because the settings are identical for all three. I have removed and added the last camera multiple times, defined and redefined geofencing, added/removed the "enabled mobile device" (I have only one device, my iPhone XR). What is going on here?!

Re: Geofencing does not trigger all cameras

jguerdat — Fri, 11 Sep 2020 13:29:34 GMT

I would use the Contact Support link at the bottom here to raise the issue.

Re: Geofencing does not trigger all cameras

weileong — Fri, 11 Sep 2020 15:26:58 GMT

thank you, I'll do that

topic Re: Geofencing does not trigger all cameras in Arlo Q Plus

Geofencing does not trigger all cameras

Re: Geofencing does not trigger all cameras

Re: Geofencing does not trigger all cameras