topic Re: Arlo night vision motion detection not functional in Arlo Q Plus

Arlo night vision motion detection not functional. Tried changing sensitivity.

muplayer2000 — Tue, 08 Sep 2020 19:58:52 GMT

I noticed that motion detection does not operate at night, during the day no problem works flawlessly.

Even after setting sensitivity to 100% , motion detection at night struggles and wont record 9/10 times.

This camera is expansive one would of thought they would have fixed this issue...

Re: Arlo night vision motion detection not functional

jguerdat — Sun, 06 Sep 2020 14:06:51 GMT

I've seen a few reports of this over time but haven't experienced it myself. What have you tried? Have you removed and resynced the camera? WHen setting the motion sensitivity to 100% is that in your modes and rules (the motion test is just a test)? It's possible a system rest would help but try these things first.

Re: Arlo night vision motion detection not functional

muplayer2000 — Sun, 06 Sep 2020 21:33:44 GMT

Yes re-synced. Restart. Update

Tried different sensitivity, night time motion detection tend to always fail.

Re: Arlo night vision motion detection not functional

jguerdat — Mon, 07 Sep 2020 13:28:00 GMT

Since it might be a hardware issue, use the Contact Support link at the bottom here.