topic Re: Arlo Q Microphone missing from app in Arlo Q Plus

Arlo Q Microphone missing from app

Grammytoots — Mon, 20 Nov 2017 16:05:46 GMT

Microphone still missing from app. Used to be there and worked perfectly, now it’s gone. Saw post from June that said this was resolved. Is this something that happens with every iOS update?

Re: Arlo Q Microphone missing from app

TomMac — Mon, 20 Nov 2017 16:06:07 GMT

Prev. the answer was to un install and re install the app, bringing the mic back as normal... try that.

If NG, contact Netgear Support

Re: Arlo Q Microphone missing from app

Grammytoots — Mon, 20 Nov 2017 16:07:16 GMT

Yes. I tried that and it didn’t work.

Re: Arlo Q Microphone missing from app

jguerdat — Mon, 20 Nov 2017 16:07:27 GMT

Have you tried a computer browser? What have you tried and what were the results?

Re: Arlo Q Microphone missing from app

JamesC — Mon, 20 Nov 2017 16:07:36 GMT

Grammytoots,

Are you signed in using a shared account or the primary account? If using a shared account through Grant Access, access rights needs to be toggled on to allow use of the microphone.

JamesC