topic Re: need better pic to create zones in Arlo Q Plus

need better pic to create zones

ditchdoc — Sun, 10 Sep 2017 17:12:02 GMT

Hi everyone i am trying to set up motion detection zones but the pictures that keep showing up are night time ones (nightvision off to) and thus its making it pretty damn hard trying to set up a zone on a totally backed out canvas if u will. Anyone know how to get a daytime picture to show up instead? I did hit the "reset" button but that didnt do anything. Ty

Re: need better pic to create zones

jguerdat — Sun, 10 Sep 2017 19:30:44 GMT

Use the snapshot icon to refresh the image.

Re: need better pic to create zones

ditchdoc — Sun, 10 Sep 2017 19:43:50 GMT

did that to nothing

Re: need better pic to create zones

ditchdoc — Sun, 10 Sep 2017 20:20:42 GMT

well in case im not doing it right tell me where i need to take the snap shot at? I am going to the device page and im pushing the "Live" button and once its live i click the snapshot, thats not working. I also "reset" the camera and that to does nothing.

Re: need better pic to create zones

jguerdat — Mon, 11 Sep 2017 00:18:32 GMT

You said you're trying to set up zones. When in Settings, My Devices, your camera, Video Settings the frame for setting zones and pan and zoom has a snapshot icon to refresh the image. Once refreshed, that should make your zone settings easy.

Re: need better pic to create zones

ditchdoc — Mon, 11 Sep 2017 23:58:16 GMT

that worked ty