topic Re: Arlo Q Double App Notifications in Arlo Q

Arlo Q Double App Notifications

deryckr — Wed, 04 Sep 2019 17:03:08 GMT

Hi,

I currently use Arlo Q cameras and receive notificatiins using the Android App. Hoever I receive duplicate notifications whether using my tablet or phone when motion or audio is triggered.

How can I avoid duplicate notificaitons received on each of my mobile devices?

Re: Arlo Q Double App Notifications

jguerdat — Thu, 05 Sep 2019 13:01:42 GMT

I'd start by rebooting the phone/tablet and reinstalling the app. I haven't seen this so don't have a specific suggestion.

Re: Arlo Q Double App Notifications

JamesC — Thu, 05 Sep 2019 23:16:13 GMT

deryckr,

Do you have the new Arlo app installed in addition to the Legacy App? If so, uninstall the Legacy app and that should resolve the issue.

JamesC