https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1717145#M9817 <P>Have you tried the setup process on a computer? Do you receive the same result?</P> Fri, 09 Aug 2019 21:12:59 GMT ShayneS 2019-08-09T21:12:59Z https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1716789#M9811 <P>Followed the setup and all ok to recognise device</P> <P>When asked to name camera the next screen did not show device, just had add new device</P> <P>Camera looks like it working blue light on &amp; flashing</P> <P>any thoughts how to see the camera within the app?</P> Fri, 09 Aug 2019 21:13:11 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1716789#M9811 Steveroyle 2019-08-09T21:13:11Z https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1717145#M9817 <P>Have you tried the setup process on a computer? Do you receive the same result?</P> Fri, 09 Aug 2019 21:12:59 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1717145#M9817 ShayneS 2019-08-09T21:12:59Z https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1718463#M9838 Tried that without success<BR />Phone Arlo helpline who made the camera discoverable and then allworked fine<BR />Very helpful help line! Fri, 16 Aug 2019 12:46:29 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1718463#M9838 Steveroyle 2019-08-16T12:46:29Z https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1718522#M9839 <P>That is great news!</P> <P>&nbsp;</P> <P>Let us know if you have any further questions.</P> Fri, 16 Aug 2019 16:44:41 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-q-synced-blue-light-on-but-not-appearing-in-app/m-p/1718522#M9839 ShayneS 2019-08-16T16:44:41Z