https://community.arlo.com/t5/Arlo-Q/Arlo-Q-indoor-camera-Device-not-discovering/m-p/1706380#M9660 <P>First the Q camera hooks directly into the home router, not a base unit...</P> <P>&nbsp;</P> <P>Make sure you don't have any unusual charactors in you routers PW, and have you done a facory reset? ( I know you said reset, but are you holding the reset for 10 secs till the led flashes amber ? )</P> <P>Also try using WPA2 security on the router</P> Mon, 17 Jun 2019 12:24:20 GMT TomMac 2019-06-17T12:24:20Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-indoor-camera-Device-not-discovering/m-p/1706332#M9656 <P>Hi there,</P> <P>I recently bought the Arlo Q Indoor camera and having an issue not being able to get past the 'discovering the device' stage of the installation.<BR />I have tried resetting the camera, resetting the network and bringing the camera closer (next to) to the base station. <BR />Not sure what else I can do? <BR />If someone could please get in touch with me with some assistance I would be very grateful.</P> <P>VMC3040-100AUS</P> <P>&nbsp;</P> Tue, 18 Jun 2019 18:07:45 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-indoor-camera-Device-not-discovering/m-p/1706332#M9656 Jk09 2019-06-18T18:07:45Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-indoor-camera-Device-not-discovering/m-p/1706380#M9660 <P>First the Q camera hooks directly into the home router, not a base unit...</P> <P>&nbsp;</P> <P>Make sure you don't have any unusual charactors in you routers PW, and have you done a facory reset? ( I know you said reset, but are you holding the reset for 10 secs till the led flashes amber ? )</P> <P>Also try using WPA2 security on the router</P> Mon, 17 Jun 2019 12:24:20 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-indoor-camera-Device-not-discovering/m-p/1706380#M9660 TomMac 2019-06-17T12:24:20Z