https://community.arlo.com/t5/Arlo-Q/Arlo-Q-no-timeline/m-p/1689088#M9366 I no longer able to use the timeline option. I paid a year subscription and when I called support they told me I needed to contact a tech and would be another $100. Is the firmware just needing updated on the base camera? Has anyone else dealt with this? Thu, 04 Apr 2019 19:56:40 GMT Awhite2008 2019-04-04T19:56:40Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-no-timeline/m-p/1689071#M9364 I no longer able to use the timeline option. I paid a year subscription and when I called support they told me I needed to contact a tech and would be another $100. Is the firmware just needing updated on the base camera? Has anyone else dealt with this? Thu, 04 Apr 2019 18:04:20 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-no-timeline/m-p/1689071#M9364 Awhite2008 2019-04-04T18:04:20Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-no-timeline/m-p/1689088#M9366 I no longer able to use the timeline option. I paid a year subscription and when I called support they told me I needed to contact a tech and would be another $100. Is the firmware just needing updated on the base camera? Has anyone else dealt with this? Thu, 04 Apr 2019 19:56:40 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-no-timeline/m-p/1689088#M9366 Awhite2008 2019-04-04T19:56:40Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-no-timeline/m-p/1689102#M9367 <P>Do you mean CVR timeline?</P> <P>Try restarting the Arlo Q using the app.</P> <P>Also, the only support you should be contacting is the one listed here&nbsp;<A href="https://www.arlo.com/en-us/support/" target="_blank" rel="noopener">https://www.arlo.com/en-us/support/</A></P> <P>Do not contact anyone you find on Google who claim to be Arlo support. They will just rip you off.</P> Thu, 04 Apr 2019 20:49:04 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-no-timeline/m-p/1689102#M9367 Streak2 2019-04-04T20:49:04Z