https://community.arlo.com/t5/Arlo-Q/Not-connecting/m-p/1680445#M9094 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/720722">@Teesixteen</a>&nbsp;</P> <P>Did your friend remove the camera from his/her account first before you got it? If not, you won't be able to use it until your friend does that.</P> <P>&nbsp;</P> <P>Brian</P> Tue, 19 Feb 2019 17:30:37 GMT brh 2019-02-19T17:30:37Z https://community.arlo.com/t5/Arlo-Q/Not-connecting/m-p/1680423#M9092 <P>I just got my Arlo Q from a friend. I download the apps and follow all the step. I dont know why cant my phone find my Arlo. I am stuck on the DISCOVERING YOUR DEVICE. PLEASE WAIT page. Anyone know what is going on?</P> Tue, 19 Feb 2019 16:15:43 GMT https://community.arlo.com/t5/Arlo-Q/Not-connecting/m-p/1680423#M9092 Teesixteen 2019-02-19T16:15:43Z https://community.arlo.com/t5/Arlo-Q/Not-connecting/m-p/1680445#M9094 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/720722">@Teesixteen</a>&nbsp;</P> <P>Did your friend remove the camera from his/her account first before you got it? If not, you won't be able to use it until your friend does that.</P> <P>&nbsp;</P> <P>Brian</P> Tue, 19 Feb 2019 17:30:37 GMT https://community.arlo.com/t5/Arlo-Q/Not-connecting/m-p/1680445#M9094 brh 2019-02-19T17:30:37Z