topic Arlo Q (Model: VMC3040). Will not connect to WiFi. in Arlo Q

Arlo Q (Model: VMC3040). Will not connect to WiFi.

FrannieM — Mon, 14 Jan 2019 15:44:55 GMT

My WiFi is up and running, I checked with my provider (Verizon).

I found both my cameras blinking amber when I woke up this morning.

I tried to connect to network (Fios), put in my password, wait for

blue flashing light on camera, then hold up my phone to camera for

the QR code. The cameras chime. Then I get the amber flashing light again.

Ive done this numerous times.

Re: Arlo Q (Model: VMC3040). Will not connect to WiFi.

jguerdat — Mon, 14 Jan 2019 20:18:19 GMT

Have you tried just unplugging them, pause and then plug back in?

Re: Arlo Q (Model: VMC3040). Will not connect to WiFi.

FrannieM — Tue, 22 Jan 2019 13:04:02 GMT

There was an issue with my wifi.
Once that was resolved, my cameras came back on line.
thank you.

Re: Arlo Q (Model: VMC3040). Will not connect to WiFi.

cosmicstyle — Wed, 13 Feb 2019 04:13:42 GMT

Could you please share what WiFi issue you had and solved?

I am having the same problem to reconnect.

I did probably everything I read in this community, but did not make it yet;;;

Thanks in advance!

Re: Arlo Q (Model: VMC3040). Will not connect to WiFi.

JessicaP — Thu, 14 Feb 2019 16:21:11 GMT

Hi @cosmicstyle,

Try to restart your router if you haven't already to see if that helps.

Re: Arlo Q (Model: VMC3040). Will not connect to WiFi.

SilvPongo — Tue, 26 Feb 2019 06:52:10 GMT

I'm also having this problem only on 1 camera. I have 2 1 of them is working perfectly but the other 1 connects I get the Blue chime then 5 seconds later I get an amber light with a flat buzz noise. I have done a multiple of stuff to get it working but it's not.

Re: Arlo Q (Model: VMC3040). Will not connect to WiFi.

jguerdat — Tue, 26 Feb 2019 12:28:02 GMT

Open a case with support:

https://www.arlo.com/en-us/support/contact.aspx

Re: Arlo Q (Model: VMC3040). Will not connect to WiFi.

FrannieM — Tue, 26 Feb 2019 13:39:31 GMT

Thank you.My issue has been resolved.