https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662811#M8557 <P>yes a few months.</P> Fri, 21 Dec 2018 21:03:12 GMT arloq2112 2018-12-21T21:03:12Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662706#M8548 <P>I had a case support oppend with them during the warranty but they didn't exchange the camera. I had other things to do and now that I have the time to try again, the warranty is over and they are saying that they can't do anything.</P> Fri, 21 Dec 2018 21:02:36 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662706#M8548 arloq2112 2018-12-21T21:02:36Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662778#M8553 <P>Really? You waited a year before doing anything?</P> Fri, 21 Dec 2018 21:02:54 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662778#M8553 jguerdat 2018-12-21T21:02:54Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662811#M8557 <P>yes a few months.</P> Fri, 21 Dec 2018 21:03:12 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662811#M8557 arloq2112 2018-12-21T21:03:12Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662834#M8561 <P>And, if a few months, why do you think the warranty is out, which is 1 year?</P> <P>&nbsp;</P> <P>Maybe if you told us what was going o, you can actually use it without replacing it.</P> Fri, 21 Dec 2018 21:03:26 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Doesn-t-Get-Recognized/m-p/1662834#M8561 jguerdat 2018-12-21T21:03:26Z