https://community.arlo.com/t5/Arlo-Q/Internet-connection-fail-Arlo-Q/m-p/1662465#M8536 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/462711">@Barb56</a>,</P> <P>&nbsp;</P> <P>You can try to restart your Arlo Q remotely to see if that helps. You can do this by going to the Arlo app/web version and go to Settings &gt; My Devices &gt; Your Arlo Q &gt; Scroll down where you see "Restart." Otherwise you might need to check on your router&nbsp;to make sure it is working properly.</P> Wed, 19 Dec 2018 17:37:45 GMT JessicaP 2018-12-19T17:37:45Z https://community.arlo.com/t5/Arlo-Q/Internet-connection-fail-Arlo-Q/m-p/1662146#M8525 300 miles away. Receiving message , "Your device is not connected. Make sure it's connected to your router and has a working internet connection". These are only hooked up by wifi.. Will I need to drive there to get these working again? Tue, 18 Dec 2018 17:51:33 GMT https://community.arlo.com/t5/Arlo-Q/Internet-connection-fail-Arlo-Q/m-p/1662146#M8525 Barb56 2018-12-18T17:51:33Z https://community.arlo.com/t5/Arlo-Q/Internet-connection-fail-Arlo-Q/m-p/1662465#M8536 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/462711">@Barb56</a>,</P> <P>&nbsp;</P> <P>You can try to restart your Arlo Q remotely to see if that helps. You can do this by going to the Arlo app/web version and go to Settings &gt; My Devices &gt; Your Arlo Q &gt; Scroll down where you see "Restart." Otherwise you might need to check on your router&nbsp;to make sure it is working properly.</P> Wed, 19 Dec 2018 17:37:45 GMT https://community.arlo.com/t5/Arlo-Q/Internet-connection-fail-Arlo-Q/m-p/1662465#M8536 JessicaP 2018-12-19T17:37:45Z