topic Arlo Q Video Has No Sound in Arlo Q

Arlo Q Video Has No Sound

cksabo13 — Wed, 19 Dec 2018 17:20:40 GMT

For nearly a year, the videos on Arlo Q won't play. The community says it plays on IE or Edge but not Chrome (I use Chrome). I tried IE and Edge and videos don't play there either. I finally tried Firefox! Firefox works as far as all videos now play! HOWEVER, there is no sound on some of the videos (at least a third of the videos)....which leads me to believe these are the same videos that won't play on Chrome, IE or Edge. So I can now view all the videos (so far...fingers crossed)...yet no sound! Seriously, this is getting so old! I"m thinking to get a Nest indoor camera to supplement (or make primary) to the Arlo Q. Any suggestions???

Arlo Q Video Has No Sound

jguerdat — Wed, 19 Dec 2018 17:20:52 GMT

I can use any current browser (Chrome, FF and Edge) to play videos with sound in the library. Are your browsers and OS all up to date?

Re: Arlo Q video no sound

cksabo13 — Wed, 19 Dec 2018 16:09:01 GMT

yes, all browswers are up to date. my arlo pro cameras are fine and all play with no problems. it's only the Arlo Q that always has problems.