topic Arlo Q Displaying A Purple Light Randomly in Arlo Q

Arlo Q Displaying A Purple Light Randomly

Karl-Ingo — Mon, 29 Oct 2018 18:45:09 GMT

suddenly my so far well working Arlo Q turns into a purple light. No function. what can i do? Purple light means WLan ok, but no internet connection.
my WLan and internet is working well with ipad and iphone.

Arlo Q Displaying A Purple Light Randomly

EMW — Mon, 29 Oct 2018 18:45:27 GMT

I am having the same problem where the purple light is on. This is a recent issue so why is it suddenly happening. I have function but why is the purple light coming on

Arlo Q Displaying A Purple Light Randomly

jguerdat — Mon, 29 Oct 2018 18:45:37 GMT

Purple generally means a weak signal (of course, NO signal would also trigger that). You can try restarting the camera or reposition it or your router a bit to see if that helps. Sometimes, though, it seems to go on for no apparent reason and a piece of tape over the LED is needed. If you're not having problems with the camera and recordings, don't worry about it.

Re: Arlo Q Displaying A Purple Light Randomly

Retired_Member — Thu, 21 Mar 2019 23:27:22 GMT

Im having exact same issue with purple light. Camera is used as a baby monitor and wired to the network (so no rf radiation while the babies are sleeping) and the purple light just comes on in the middle of the night. I have the camera led option disabled.

Arlo, can you make all Led lights totally disabled when the led disable setting is set?

Re: Arlo Q Displaying A Purple Light Randomly

ShayneS — Fri, 22 Mar 2019 15:36:49 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support