topic Arlo Q Has All Lights Flashing in Arlo Q

Arlo Q Has All Lights Flashing

choppyok — Tue, 25 Sep 2018 15:41:36 GMT

I have 2 arlo Q wired camers and 3 wireless attached to my system. One of the Q wired ones started flashing all colors (blue/amber/purple) all the time. I have unplugged it, I have hit the reset button, and I have removed the device. Now when I try to add the device back on, I cannot get to the blinking amber light. They all blink constantly. Any ideas??

Arlo Q Has All Lights Flashing

TomMac — Tue, 25 Sep 2018 15:41:51 GMT

Reset requires holding the reset button for about 10 secs til the led flashes amber ...did you hold it in for the required time ?

Arlo Q Has All Lights Flashing

choppyok — Tue, 25 Sep 2018 15:42:08 GMT

I did. It acted like it was rebooting/reseting, but then went back to all lights flashing before I could try to connect it.

Arlo Q Has All Lights Flashing

jguerdat — Tue, 25 Sep 2018 15:42:23 GMT

"She's dead, Jim!" Or so it seems. Open a case with support here for a possible RMA.