topic Re: Sensitivity Settings Have No Effect in Arlo Q

Sensitivity Settings Have No Effect

bobgraphics — Sat, 30 Jun 2018 20:31:58 GMT

Seems like no matter if I set and SAVE the sensitivity to "1" or to "9", it makes no difference. I get motion detection video clips if a butterfly goes by. Is there any other way to reduce the sensitivity so that it just detects people and cars (larger objects).

**Audio/Mic is turned off.

Thanks,

Bob

Re: Sensitivity Settings Have No Effect

jguerdat — Sun, 01 Jul 2018 13:07:16 GMT

You are changing this in your modes/rules, right? If so, it may be fastest to reset and start fresh. Remove the camera(s) from Settings, My Devices and use the Add Device button in the Devices tab.

Re: Sensitivity Settings Have No Effect

bobgraphics — Sun, 01 Jul 2018 14:56:23 GMT

Yes,

MODE / Edit /Motion is Detected / Motion Sensitivity / 1 / Back / Save

I'll try restting the device.

Thanks

Re: Sensitivity Settings Have No Effect

bobgraphics — Wed, 04 Jul 2018 02:57:28 GMT

Resetting the camera had no affect regarding the sensitivity. And add to that, now I am back to video clips truncating at 20-25 seconds, even though it is set for up to 300 seconds. I thought I had gotten rid of that problem, but it's back. This camera has been frustrating, to say the least. And this is a replacement from the original, which had huge issues right out of the box and was returned under warranty.

I hope I don't have another bad one.

Re: Sensitivity Settings Have No Effect

jguerdat — Wed, 04 Jul 2018 12:21:13 GMT

Post a screenshot with description -maybe we can see something.