topic Re: Daily error: "Internet connection is lost. Geofencing in Arlo is unavailable at the moment. in Arlo Q

Daily error: "Internet connection is lost. Geofencing in Arlo is unavailable at the moment."

oneMadRssn — Thu, 31 May 2018 19:18:29 GMT

I've been getting an "Internet connection is lost. Geofencing in Arlo is unavailable at the moment." error every day, at least 4 times per day. And then of course, Geofencing is not working. This error occurs on WiFi at home (RCN, using 1.1.1.1 DNS), on cellular (AT&T), on WiFi at work. In the iOS app.

Can Netgear not go a single month with geofencing working without issue? My confidence in the brand is seriously tanking. I was considering upgrading my WiFi to use the Netgear Orbi, but no way, I am not buying anything Netgear until they get their software sitution straightned out.

Re: Daily error: "Internet connection is lost. Geofencing in Arlo is unavailable at the moment."

JamesC — Fri, 01 Jun 2018 20:06:27 GMT

oneMadRssn,

Are you using an Android or iOS device? What do you have to do to recover when you see this error message?

JamesC

Re: Daily error: "Internet connection is lost. Geofencing in Arlo is unavailable at the moment.

oneMadRssn — Fri, 01 Jun 2018 20:38:51 GMT

@JamesC As stated in the OP, I am using an iOS device. I swipe the error away, and wait a few hours until it works again. Until it doesn't again.

Re: Daily error: "Internet connection is lost. Geofencing in Arlo is unavailable at the moment.

Bcon81 — Sat, 02 Jun 2018 03:23:30 GMT

Same issues, same error message and Geofencing not working correctly. Started happening with the last IOS app update.

Re: Daily error: "Internet connection is lost. Geofencing in Arlo is unavailable at the moment.

Mattjenna — Mon, 11 Jun 2018 06:01:09 GMT

I have exactly the same problem. Geofencing routinely does not work as I receive the ‘Internet connection is lost error’. The way for me to correct is to log into the Arlo App on my iOS device.