https://community.arlo.com/t5/Arlo-Q/Shared-user-not-receiving-sms-alerts/m-p/1563976#M7018 <P>Try and re-install the app on her phone...( I take it you mean Pushes , not sms )... pushes are on for all or not ( no chioce )</P> Fri, 04 May 2018 12:20:24 GMT TomMac 2018-05-04T12:20:24Z https://community.arlo.com/t5/Arlo-Q/Shared-user-not-receiving-sms-alerts/m-p/1563890#M7015 I am main user and shared all 3 cameras with my wife<BR />I have email off and sms alerts on.<BR />I get sms’s<BR />She does not<BR />We both have IPhone 8 Fri, 04 May 2018 06:57:11 GMT https://community.arlo.com/t5/Arlo-Q/Shared-user-not-receiving-sms-alerts/m-p/1563890#M7015 Tshirt 2018-05-04T06:57:11Z https://community.arlo.com/t5/Arlo-Q/Shared-user-not-receiving-sms-alerts/m-p/1563976#M7018 <P>Try and re-install the app on her phone...( I take it you mean Pushes , not sms )... pushes are on for all or not ( no chioce )</P> Fri, 04 May 2018 12:20:24 GMT https://community.arlo.com/t5/Arlo-Q/Shared-user-not-receiving-sms-alerts/m-p/1563976#M7018 TomMac 2018-05-04T12:20:24Z