topic Re: Arlo Q error when I try to Live stream in Arlo Q

Arlo Q error when I try to Live stream

IG_Rounder — Thu, 29 Sep 2016 23:44:17 GMT

I have the Basic free version which supports 5 cameras. I have 4 wire-free cameras and an Arlo Q camera. They were all working fine, but seems since the new update the Arlo Q doesn't live stream or record. When I click on Live it gives me this error: "Maximum of 5 camera streams are supported simultaneously. Please stop one stream before starting another camera stream."
I'm running them simultaneously, plus I used to be able to run all of them at the same time since I only have 5 cameras. I restarted the Arlo Q (haven't reset it) and deleted and reinstalled the app didn't solve the issue.

Re: Arlo Q error when I try to Live stream

jguerdat — Sun, 28 Aug 2016 13:22:28 GMT

Restart the base using the power switch. Any help?

Re: Arlo Q error when I try to Live stream

IG_Rounder — Mon, 29 Aug 2016 01:06:52 GMT

Resetting the base and resetting Arlo Q fixed the issue. Thanks.

Re: Arlo Q error when I try to Live stream

j1stealth — Sun, 18 Sep 2016 02:10:11 GMT

I have the same problem. Please help. my arlo was okay until I downloaded the new app. NOw, my arlo q plus keeps giving an error "maximum 5 camera streams are supported simultaneously." I actually don't have any of them streaming except for this one that I am trying to stream.

My setup is 3 wireless arlo and 1 arloq and 1 arloq plus. All are working except for arloq plus. please help.

Thanks.

Re: Arlo Q error when I try to Live stream

jguerdat — Sun, 18 Sep 2016 11:21:15 GMT

Same thing on a browser? Have you power cycled the Q+?