topic Re: Arlo Q "The camera failed to connect" after minutes of trying to load. in Arlo Q

Arlo Q "The camera failed to connect" after minutes of trying to load.

Anthea — Thu, 28 Dec 2017 19:22:04 GMT

Arlo Q live feed doesn't pull up and I get "The camera failed to connect" after minutes of trying to load. The camera motion and/or audio sensors appear to be working but video clips will also NOT record at this time even though I can't see anything on the live feed either. Wi-Fi connection and strength is good.

Re: Arlo Q "The camera failed to connect" after minutes of trying to load.

TomMac — Thu, 28 Dec 2017 19:22:27 GMT

I would attempted a RESET of the Q cam and then resync back to your wifi network as if new

Re: Arlo Q "The camera failed to connect" after minutes of trying to load.

Anthea — Thu, 28 Dec 2017 19:22:41 GMT

I forgot to mention that the feed comes back after about 10 minutes, but still, that's rather unacceptable for a security camera.

Re: Arlo Q "The camera failed to connect" after minutes of trying to load.

TomMac — Thu, 28 Dec 2017 19:22:53 GMT

then i would move it as it may be interference