https://community.arlo.com/t5/Arlo-Q/Purple-Blinking-Light-after-recent-Firmware-update/m-p/1462706#M5664 <P>When chat is available, the email portion isn't available. I disagree with this but that's the way it is.&nbsp; Use chat or phone.</P> Wed, 20 Dec 2017 13:45:45 GMT jguerdat 2017-12-20T13:45:45Z https://community.arlo.com/t5/Arlo-Q/Purple-Blinking-Light-after-recent-Firmware-update/m-p/1462443#M5658 <P>My Arlo Q did a firmware update, tonight, and now it is blinking purple at various times. I know it means it's too far from the router but that is not the case.&nbsp; I read about many others having this same problem after the recent firmware update.&nbsp; Someone suggested filing a "trouble ticket".&nbsp; However, when I tried to contact Arlo via their website - the contact box disappeared as an option and only allowed me to use the community forum.&nbsp; How can I file a "ticket" with Arlo to let them know about the blinking problem?&nbsp; My camera is very close to my router and I have all the LED lights turned off as a setting option (but I know Arlo disregards this and still allows the flashing purple light).</P> Wed, 20 Dec 2017 04:30:48 GMT https://community.arlo.com/t5/Arlo-Q/Purple-Blinking-Light-after-recent-Firmware-update/m-p/1462443#M5658 ArloJesse 2017-12-20T04:30:48Z https://community.arlo.com/t5/Arlo-Q/Purple-Blinking-Light-after-recent-Firmware-update/m-p/1462706#M5664 <P>When chat is available, the email portion isn't available. I disagree with this but that's the way it is.&nbsp; Use chat or phone.</P> Wed, 20 Dec 2017 13:45:45 GMT https://community.arlo.com/t5/Arlo-Q/Purple-Blinking-Light-after-recent-Firmware-update/m-p/1462706#M5664 jguerdat 2017-12-20T13:45:45Z