topic Re: Vcm3040r6 (arlo q) 2 way audio issue in Arlo Q

Vcm3040r6 (arlo q) 2 way audio issue

Nakrieko — Thu, 19 Oct 2017 17:59:14 GMT

2 way conversation Issue on iOS app. How is this feature supposed to work? Am sending voice but not receiving replying voice back on app. Have updated firmware.

Re: Vcm3040r6 (arlo q) 2 way audio issue

JamesC — Fri, 20 Oct 2017 21:03:14 GMT

Nakrieko,

Are you keeping the push to talk button held down? You must release the push to talk icon to hear incoming audio.

JamesC

Re: Vcm3040r6 (arlo q) 2 way audio issue

Nakrieko — Sat, 21 Oct 2017 00:13:26 GMT

Yes do release talk button but once talk is transmitted all sound at camera stops transmitting entirely. PC web connection works but iPhone and iPad apps have this issue. iOS 9.3 in both devices with issue

Re: Vcm3040r6 (arlo q) 2 way audio issue

JamesC — Tue, 24 Oct 2017 16:13:38 GMT

Nakrieko,

Do you have the latest version of the Arlo mobile app installed for iOS?

Firmware Release Notes

JamesC