topic Re: CVR vs. Advanced Business Subscription Plan in Arlo Q

CVR vs. Advanced Business Subscription Plan

loremipsum — Thu, 19 Oct 2017 18:11:40 GMT

I'm puzzled. I've called Netgear 3 times over this, and I get no satisfactory answer. I have been told here and on the phone that the Arlo Q records continously (i.e. 24/7). I can subscribe to 2 plans (each plan has varations as to days of storage, which I will ignore for this question).

Plan 1: I can get 14 days of storage for up to 16 cameras for $10.75 a month.

Plan 2: I can get 14 days of CVR storage for 1 camera $9.99 a month. If more than 1 plan is purchased the additional plans are 50% off.

These planse are found on Arlo's page here.

I need 6 cameras. If Arlo Q records continously then Plan 1 gives me 6 cameras recording 24/7 for $10.75 a month. Plan 2 costs $34.97 for the exact same service. Which would you choose? (In actuality I only need 7 days of storage, so I can accept the $0 basic plan!)

I can't believe Plan 1 is storage for continous recordings.

Re: CVR vs. Advanced Business Subscription Plan

JamesC — Fri, 20 Oct 2017 17:51:01 GMT

loremipsum,

14 days of storage is different than 14 days of CVR.

14 days of CVR provides an entire uninterrupted stream for the past 14 days of what that camera views, not just motion detection events. While Arlo Q is always recording, you must be subscribed to CVR for that recording to be saved and viewed.

Plan 1 provides 14 days of storage for saved motion detection events for up to 16 cameras, this means only recordings when motion detection is triggered is saved, not the entire stream.

JamesC

Re: CVR vs. Advanced Business Subscription Plan

loremipsum — Fri, 20 Oct 2017 21:08:12 GMT

Why would someone need video where there's no motion?

I have areas that have constant motion for 12 out of 24 hours. If I just have the 14 days of storage (for motion) what is the limit on storage? (I understand a limit isn't enforced at the moment, but it could be in the future.)

Re: CVR vs. Advanced Business Subscription Plan

JamesC — Mon, 23 Oct 2017 17:04:24 GMT

loremipsum,

Storage limits are listed in the plan description for each plan.

The plan you are referencing is the Advanced plan:

-14 Days of video memories in cloud

-(Records when motion/event detected. Up to 20GB)

-Up to 16 cameras

-Unlimited Support

JamesC

Re: CVR vs. Advanced Business Subscription Plan

loremipsum — Wed, 25 Oct 2017 00:40:02 GMT

Thank you for the information @JamesC. That information is not shown where I saw the plans listed on their website.

What happens when you hit 20 gb? Does it just erase the first gb of video? Does it stop recording?

Re: CVR vs. Advanced Business Subscription Plan

TrulsZK — Sat, 28 Oct 2017 20:51:07 GMT

When you reach your limit no more videos will be recorded until you manually delete them, or they will expire 14 days after recording.
https://youtu.be/u77X5R31850