topic Re: Custom zones not working? in Arlo Q

Custom zones not working?

Nethalite — Sat, 16 Sep 2017 00:32:39 GMT

So I decided to move my camera to the front yard and made a custom rule to pick up motion on my grass and driveway. For some reason it still motion detects everything outside of my zones that I haven't highlighted like the road. Now I get a bunch on notifications whenever a car drives by.

Re: Custom zones not working?

jguerdat — Sat, 16 Sep 2017 12:30:09 GMT

Don't forget to modify your modes/rules to use the zones. Simply setting up zones doesn't activate them.

Re: Custom zones not working?

Nethalite — Sun, 17 Sep 2017 17:49:29 GMT

I did do that when I was creating my custom rules that I had to set on what I want the camera to do.

Re: Custom zones not working?

jguerdat — Sun, 17 Sep 2017 23:43:43 GMT

No idea. Might be worth retting the camera and start fresh.

Re: Custom zones not working?

Nethalite — Mon, 18 Sep 2017 06:23:43 GMT

You mean resync the camera is just using the reset camera in the arlo app?

Re: Custom zones not working?

jguerdat — Mon, 18 Sep 2017 15:51:02 GMT

No, use the reset button until the LED flashes amber. Resync normally.