topic Re: Live view not working? in Arlo Q

Live view not working?

Nethalite — Wed, 30 Aug 2017 01:19:26 GMT

Arlo app is 2.4.3
Camera Firmware is 1.8.3.1_13001

Both are up to date as I can't find any updates in Apple Store for my iPhone and the firmware camera is telling me it's up to dat. The problem is live view isn't working. I have full bars with my camera connecting to the router and the camera system information is loaded onto my app for me to change and edit. So when I press on live view it won't go live. It just go back to the icon for live view.

Re: Live view not working?

TomMac — Wed, 30 Aug 2017 02:19:34 GMT

Usu the answer is to uninstall and reinstall the app.

you could also go to the Arlo web site on a PC to verify that it is not an Arlo issue

Re: Live view not working?

Nethalite — Thu, 31 Aug 2017 20:53:51 GMT

Thanks. It fixed the problem that I was having

Re: Live view not working?

Jefftrail11 — Thu, 14 Sep 2017 07:39:35 GMT

No recording of camera

Re: Live view not working?

Jefftrail11 — Thu, 14 Sep 2017 07:42:42 GMT

Live record not working

Re: Live view not working?

jguerdat — Thu, 14 Sep 2017 12:44:27 GMT

No details means no suggestions.

Re: Live view not working?

JamesC — Thu, 14 Sep 2017 16:06:59 GMT

Jefftrail11,

When live streaming, press the record button on the camera widget tin enable recording of the live stream.

JamesC

Re: Live view not working?

monsoon_qld — Thu, 14 Sep 2017 19:34:37 GMT

I just hit “restart” in the Arlo App and it came back online. No need to delete, reinstall, reset to factory defaults ect, ect.