topic Re: Vcm3040 mounting plate in Arlo Q

Vcm3040 mounting plate

Gordiz — Sun, 13 Aug 2017 23:53:38 GMT

Does anyone know how to get the mounting plate off the camera base? I attached it by mistake before putting it up and now can't figure out how to get it off.

Re: Vcm3040 mounting plate

steve_t — Mon, 14 Aug 2017 04:36:22 GMT

Slide it off as per the instruction manual

https://www.arlo.com/en-us/images/documents/arlo_q/arlo_q_qplus_um.pdf

Re: Vcm3040 mounting plate

Gordiz — Tue, 15 Aug 2017 01:00:28 GMT

It does not just slide off. The base wraps around the plate edge and the plate seems to be snapped in place, fitting flush with the base.

Re: Vcm3040 mounting plate

jguerdat — Tue, 15 Aug 2017 13:18:36 GMT

There are two parts - the plate on the camera which seems permanently attached (maybe not - I haven't tried) and the mounting plate which slides off as per the manual. Normally, you just need the latter off, not the former. WHat are you attempting to do?