topic Arlo q issue when connected to extender in Arlo Q https://community.arlo.com/t5/Arlo-Q/Arlo-q-issue-when-connected-to-extender/m-p/1347385#M4617 <P>I have a new virgin media hub 3 on the first floor and a tp link 300mps range extender downstairs which shows full connection to the hub giving 90 odd meg connection. The Arlo q canera is about 6 metres away from the range extender,but shows only 25 per cent connection with flashing purple led. The main hub 3 is set to 2.4 and 5 ghz output and the range extender works with both frequencies. Any ideas how to improve camera connection. The old Virgin hub 1 worked a treat with 100 per cent connection through the tp link set up. I have reset the camera and linked it sever times but no difference.<BR />Thanks</P> Mon, 14 Aug 2017 17:57:03 GMT Rattmussell 2017-08-14T17:57:03Z Arlo q issue when connected to extender https://community.arlo.com/t5/Arlo-Q/Arlo-q-issue-when-connected-to-extender/m-p/1347385#M4617 <P>I have a new virgin media hub 3 on the first floor and a tp link 300mps range extender downstairs which shows full connection to the hub giving 90 odd meg connection. The Arlo q canera is about 6 metres away from the range extender,but shows only 25 per cent connection with flashing purple led. The main hub 3 is set to 2.4 and 5 ghz output and the range extender works with both frequencies. Any ideas how to improve camera connection. The old Virgin hub 1 worked a treat with 100 per cent connection through the tp link set up. I have reset the camera and linked it sever times but no difference.<BR />Thanks</P> Mon, 14 Aug 2017 17:57:03 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-q-issue-when-connected-to-extender/m-p/1347385#M4617 Rattmussell 2017-08-14T17:57:03Z Re: Arlo q issue when connected to extender https://community.arlo.com/t5/Arlo-Q/Arlo-q-issue-when-connected-to-extender/m-p/1347439#M4619 <P>that's strange...</P> <P>You would think it links to the extender being close by.</P> <P>&nbsp;</P> <P>Have you checked you routers( and extender) attached devices to see which it is connected to... it may be linked to the main router , not the extender</P> Mon, 14 Aug 2017 17:57:15 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-q-issue-when-connected-to-extender/m-p/1347439#M4619 TomMac 2017-08-14T17:57:15Z