https://community.arlo.com/t5/Arlo-Q/ARLOQ-SETUP/m-p/1345557#M4603 <P>The SSID may be the issue if the camera firmware is old and the SSID has non-alphanumeric characters. Utilizing the router's guest WiFi, if available, could be useful for initial setup. &nbsp;Also, try resetting the camera using the reset button until the LED flashes amber.</P> Thu, 10 Aug 2017 14:43:36 GMT jguerdat 2017-08-10T14:43:36Z https://community.arlo.com/t5/Arlo-Q/ARLOQ-SETUP/m-p/1344962#M4601 <P>I have followed the ARLO1Q setup instructions to a TEE - &nbsp;I am unable to get it to connect even when I am right next to the router. &nbsp;Can someone give me a int how to get this camera working? &nbsp;I tried changing the password on my router to a simple alpha numeric password... still does not work. &nbsp;Is there a technical document I can use to configure my router properly? &nbsp;What ever setting is standing in my way it is not obvious.</P> Wed, 09 Aug 2017 19:39:22 GMT https://community.arlo.com/t5/Arlo-Q/ARLOQ-SETUP/m-p/1344962#M4601 Cramerrj 2017-08-09T19:39:22Z https://community.arlo.com/t5/Arlo-Q/ARLOQ-SETUP/m-p/1345557#M4603 <P>The SSID may be the issue if the camera firmware is old and the SSID has non-alphanumeric characters. Utilizing the router's guest WiFi, if available, could be useful for initial setup. &nbsp;Also, try resetting the camera using the reset button until the LED flashes amber.</P> Thu, 10 Aug 2017 14:43:36 GMT https://community.arlo.com/t5/Arlo-Q/ARLOQ-SETUP/m-p/1345557#M4603 jguerdat 2017-08-10T14:43:36Z