topic Arlo Android app in Arlo Q

Arlo Android app

QueryString — Thu, 25 May 2017 20:10:47 GMT

When starting Arlo Android app I get "recover token failed" and must apply password from time to time. Why?

Best regards

QueryString

Norway

TomMac — Thu, 25 May 2017 21:24:00 GMT

What device and OS ?

QueryString — Thu, 25 May 2017 22:41:12 GMT

Samsung Galaxy Note II (GT-N7105)
Android 4.4.2

jguerdat — Fri, 26 May 2017 00:18:51 GMT

Could be an old OS issue. I'm not sure how far back is supported.

TomMac — Fri, 26 May 2017 12:49:13 GMT

TBOMK, it requires OS 4.1 or better. My old LG phone was 4.4.2 and worked

I would un - install and re- install the app.