topic Re: Activity Zones Being Ignored by Arlo Q+ in Arlo Q

Activity Zones Being Ignored by Arlo Q+

Paul_S_B — Sun, 05 Feb 2017 19:16:48 GMT

I am getting a lot of nusance motion alerts outside of the ares that I defined for detection. This is a brand new system to me so I am still learning, but it looses much value if I cannot correct this and will have to return for refund.

Re: Activity Zones Being Ignored by Arlo Q+

JamesC — Tue, 07 Feb 2017 00:38:39 GMT

Paul_S_B,

After setting motion detection zones, you must then select those zones within your rules.

To do this, log in to your Arlo account and navigate to Mode > select your Arlo Q > select the mode you wish to edit > click edit on the desired rule > edit "Motion Detected" and select which zones you would like motion detection to be active in. Be sure to save your changes when finished.

JamesC

Re: Activity Zones Being Ignored by Arlo Q+

Paul_S_B — Wed, 08 Feb 2017 16:12:12 GMT

Thank you James as your instructions appear to have resolved my issue.

Re: Activity Zones Being Ignored by Arlo Q+

Magosanx — Sat, 20 May 2017 22:34:39 GMT

I have the same exact issue as described above on my Arlo Q and still getting notifications for records outside the activity zone while I am having this zone selected in the settings as per your instructions.

Re: Activity Zones Being Ignored by Arlo Q+

JamesC — Mon, 22 May 2017 18:05:18 GMT

Magosanx,

Consider rebooting the camera and try again. Do you still see the same behavior?

JamesC