topic Re: video not refreshing in Arlo Q

video not refreshing

megnyc — Tue, 18 Apr 2017 01:13:21 GMT

I moved my camera....then viewed it online...the went to video to set my zone...and it was still showing a video snapshot of where the camera was before....logged out and in again...still not refreshing.

Re: video not refreshing

steve_t — Tue, 18 Apr 2017 01:52:19 GMT

If you live view the camera for a second, the preview window should update to the last frame

Re: video not refreshing

megnyc — Tue, 18 Apr 2017 02:22:00 GMT

no such luck. Watched it for a minute..then went to settings>video settings...and the old image is still there.

Re: video not refreshing

megnyc — Tue, 18 Apr 2017 02:27:43 GMT

seems to be stuck on an old screen. I restarted the device which was also a disaster. I am going to return it and go back to nestcam. I need something reliable and this keeps resetting itself and disconnecting. Never had that issue with my nestcam.

Re: video not refreshing

steve_t — Tue, 18 Apr 2017 04:17:05 GMT

Oh, if you're talking about the zoom setting picture under Video Settings, you just need to click on the camera icon at the top right of the image to refresh that

Re: video not refreshing

megnyc — Tue, 18 Apr 2017 15:38:43 GMT

Nope, was talking about the picture. I figured out that if you invert it, it refreshes.