topic I don't understand how to share Arlo Q with family member in Arlo Q

I don't understand how to share Arlo Q with family member

KimTodd — Fri, 07 Apr 2017 15:50:47 GMT

I successfully installed base station and 4 Arlo wire-free cameras...and shared them. Yay!

However, when it comes to the stand-alone Arlo Q camera...not so successful.

It is installed, and I can view on my app. I cannot figure out how share it with family members: they don't see the Arlo Q in their app even though they can see the 4 Arlo wire-free cameras.

I followed the instructions to link the camera to my home's wireless. Should have I linked it to the base station? Is that even possible?

On a family member's phone, using the app with their own logon, when I try to add the camera it's the same install steps to connect to my home's wireless. But, it's already connected/linked!

What is my course of action?

Unlink from home's wireless and link it to the base station (again, I don't even know if that's possible)
Wait for someone smarter than I to respond below?

Re: I don't understand how to share Arlo Q with family member

jguerdat — Fri, 07 Apr 2017 16:45:44 GMT

You have to go back to Grant Access and add the camera to each guest account. When you add a camera it doesn't get automatically added so others can see it since that could be a security issue.

Re: I don't understand how to share Arlo Q with family member

KimTodd — Fri, 07 Apr 2017 17:18:26 GMT

I found that out soon after I walked away from my computer. Thanks for the reply: I will mark yours as the answer.

Instructions for sharing cameras via the app

Click settings
Click Grant Access
Click name of person to share with
Scroll through camera list to find desired camera
Click Edit in upper right corner
Click the desired camera to select/deselect sharing
Click Save in the upper right corner