topic Re: Netgear Arlo Q security camera in Arlo Q

Netgear Arlo Q security camera

TheMerc — Wed, 29 Mar 2017 14:01:54 GMT

Had Geek squad to set up cameras to my new Netgear Router Nighthawk Model R7000. Two of the three cameras synked and one did not after following all the set up prompts. Returned camera to Best Buy for replacement. Geek squad returned to install the third (replacement) camera today. Went to point of searching for device and failed. Tried numerous times with no success. Tried contacting Arlo direct. sent message. Waiting Anyone have suggestions or contact phone number?

Re: Netgear Arlo Q security camera

TomMac — Wed, 29 Mar 2017 14:05:51 GMT

contact Netgear is by the Support Button at top or bottom of page https://www.arlo.com/en-us/support/contact.aspx

As to the Q cam, many times it seems the new Q cams need to be RESET before syncing for some reason ( hold reset for 10 sec till the led flashes )

Re: Netgear Arlo Q security camera

TheMerc — Wed, 29 Mar 2017 14:07:30 GMT

Did reset and attempted again No luck

Re: Netgear Arlo Q security camera

TomMac — Wed, 29 Mar 2017 14:15:18 GMT

TheMerc wrote:

Did reset and attempted again No luck

Unplug and re plug in your router....

let it reboot

attempt sync again