topic Re: My Aldo Q can't connect to my Apple Time Capsule in Arlo Q

My Aldo Q can't connect to my Apple Time Capsule

DanishViking — Sat, 18 Mar 2017 20:12:36 GMT

Dear all.

I can't connect my new Arlo Q camera to my Apple Time Capsule.

Everything worked perfect until I tried to establish internet connection. First I used my secured WIFI (WPA2), next via my open connection (no password).

Nothing changed whatever I used my IPhone app or via my Mac.

I tried everything from re-booting the unit to factory reset.

Re: My Aldo Q can't connect to my Apple Time Capsule

Streak2 — Mon, 20 Mar 2017 04:55:42 GMT

Assuming your Time Capsule is plugged into your ISP's router, have you tried setting up the Arlo Q linking it to your ISP's wifi instead?

Re: My Aldo Q can't connect to my Apple Time Capsule

DanishViking — Mon, 20 Mar 2017 20:46:57 GMT

Hi Streak2! Thanks for your input. Unfortunately my router only has LAN access. and no WIFI 😞 I neither want to add another router with WIFI to solve my problem.

Anyway, Netgear assumes it's a hard ware failure and they'll send me another Arlo Q 🙂