https://community.arlo.com/t5/Arlo-Q/delited-a-file/m-p/1245837#M3190 <P>I pay for the 30 day saving on the cloud and by mistake a file was erased by onother phone or on my computer or from someone that got a hold of my account. can we get this file back or can we find out which phone or device this was done on so it does not happen again</P><P>&nbsp;</P> Sun, 12 Mar 2017 21:08:37 GMT Harley06 2017-03-12T21:08:37Z https://community.arlo.com/t5/Arlo-Q/delited-a-file/m-p/1245837#M3190 <P>I pay for the 30 day saving on the cloud and by mistake a file was erased by onother phone or on my computer or from someone that got a hold of my account. can we get this file back or can we find out which phone or device this was done on so it does not happen again</P><P>&nbsp;</P> Sun, 12 Mar 2017 21:08:37 GMT https://community.arlo.com/t5/Arlo-Q/delited-a-file/m-p/1245837#M3190 Harley06 2017-03-12T21:08:37Z https://community.arlo.com/t5/Arlo-Q/delited-a-file/m-p/1245843#M3191 <P>Sorry,&nbsp; but NO, and NO</P> Sun, 12 Mar 2017 21:19:54 GMT https://community.arlo.com/t5/Arlo-Q/delited-a-file/m-p/1245843#M3191 TomMac 2017-03-12T21:19:54Z