topic Re: Flash Player Upgrade required to view video on web page? in Arlo Q

Flash Player Upgrade required to view video on web page?

chmod — Tue, 28 Feb 2017 23:24:52 GMT

Why does the Arlo web page require Flash to view the camera live video. Flash has been shown time and time again to be a HUGE secruity hole. Something just happened in the last day and I can no longer view camera live video in either Chrome or Safari on my Macbook Pro. I get a message to upgrade Flash. I refuse to install anything Flash related. Why hasn't Netgear upgraded the web page to HTML5 or something secure to view the live stream?

Re: Flash Player Upgrade required to view video on web page?

TomMac — Wed, 01 Mar 2017 02:06:21 GMT

Don't know why their choice... But have you tried Fire Fox

Re: Flash Player Upgrade required to view video on web page?

rwinter — Fri, 28 Apr 2017 19:57:57 GMT

Damn, most mobile devices don't support flash now (as its a dead technology), which means you can only use their apps to view on those platforms.

Re: Flash Player Upgrade required to view video on web page?

deadbarney — Sat, 06 May 2017 12:47:50 GMT

Just bought a set of Arlo cameras and have now discovered this problem too. I have a Windows phone which has neither an Arlo app nor Flash support. In any case, I would reiterate chmod's original comments: why on earth is Flash being used? It's hideously insecure, dying technology. HTML5 video is the defacto standard and has been for years now.

The irony is that I've bought this system to improve the security of my home, and in return it expects me to degrade the security of my computers to make it work! Not a chance.

Deeply unimpressed. If this is the level of suport that can be expected from Netgear then it's going back to the shop it came from.

Re: Flash Player Upgrade required to view video on web page?

mystery9 — Mon, 22 May 2017 23:01:55 GMT

Has this been resolved? Is there an HTML version yet?

Re: Flash Player Upgrade required to view video on web page?

jguerdat — Tue, 23 May 2017 13:41:19 GMT

Nope and we've heard nothing about that being in the works. Doesn't mean it's not being worked on but also doesn't mean it is.

Re: Flash Player Upgrade required to view video on web page?

Hughzie — Tue, 01 Aug 2017 21:57:09 GMT

Issues with desktop view on ARLO. Chrome no longer seems to support Flash, despite upgrade. Where is HTML5?

Re: Flash Player Upgrade required to view video on web page?

jguerdat — Wed, 02 Aug 2017 00:56:55 GMT

Can't speak to the HTML5 issue but Chrome still supports Flash. It's just disabled now by default. Here's how to enable it:

https://community.netgear.com/t5/Arlo-Pro/Arlo-Pro-cameras-will-not-stream-live-image/m-p/1333915#M18458

Re: Flash Player Upgrade required to view video on web page?

imchrys — Wed, 02 Aug 2017 12:03:42 GMT

Something happened in the last week. I can no longer view live images of my cameras on Google Chrome, my browser of choice. Even if I allow plug-ins, which I am not happy about, it will not work. It was fine until about Thursday or Friday of last week. Unfortunately I work in place where cell phone coverage is not good so have to rely on the internet. What change or upgrade was done last week?

Re: Flash Player Upgrade required to view video on web page?

jguerdat — Wed, 02 Aug 2017 18:03:08 GMT

As noted above, Chrome now disables Flash by default. Follow the link in the post just above hours for the fix.

Re: Flash Player Upgrade required to view video on web page?

Hughzie — Wed, 02 Aug 2017 18:37:16 GMT

Sorry jguerdat tryed all options suggested. No Joy:

1) Flash enabled in advanced settings

2) Web addresses allowed....https://arlo.netgear.com:443

3) Web addresses allowed....https://arlo.netgear.com

4) Run all Flash content when Flash setting is set to "allow" Mac, Windows, Linux, Chrome OS - Set to Enabled

Any other suggetsions?

Re: Flash Player Upgrade required to view video on web page?

jguerdat — Thu, 03 Aug 2017 00:46:11 GMT

The websites added are incorrect. Either use just arlo.netgear.com or [*]netgear.com or just enable Flash with no need for specific websites. Also you have to enable Flash in the Chrome flags as noted.

Re: Flash Player Upgrade required to view video on web page?

jguerdat — Thu, 03 Aug 2017 10:26:44 GMT

Saw a mistake in my reply just above - missing a ".".

Should be:

[*.]netgear.com

Re: Flash Player Upgrade required to view video on web page?

Hughzie — Thu, 03 Aug 2017 21:45:45 GMT

Hi jguerdat,

Thanks for the info. Seems to be working now.

Cheers!