topic Re: Arlo Q camera bricked in Arlo Q

Arlo Q camera bricked

Pungaa — Tue, 07 Feb 2017 01:32:14 GMT

I bought a new arlo q camera last night and set it up. It sent me notifications all night till 9 am, then when I reached work I received a notification but when I checked the app it said camera is offline. I came back home and the Camera is unresponsive. Even factory reset did not work. Did the firmware update last night bricked my camera?

Re: Arlo Q camera bricked

Hula_Rock — Tue, 07 Feb 2017 04:03:56 GMT

Pungaa wrote:
I bought a new arlo q camera last night and set it up. It sent me notifications all night till 9 am, then when I reached work I received a notification but when I checked the app it said camera is offline. I came back home and the Camera is unresponsive. Even factory reset did not work. Did the firmware update last night bricked my camera?

Open a case with tech support

Re: Arlo Q camera bricked

Pungaa — Tue, 07 Feb 2017 05:07:24 GMT

They don't really make it easy to contact them: Drop Us a Line Server Error in '/Arlo' Application. The required anti-forgery cookie "__RequestVerificationToken_L0FybG81" is not present. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Web.Mvc.HttpAntiForgeryException: The required anti-forgery cookie "__RequestVerificationToken_L0FybG81" is not present. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace:

Re: Arlo Q camera bricked

jguerdat — Tue, 07 Feb 2017 13:10:24 GMT

That sounds more like an issue with your browser. try a different one.