topic Re: CVR Subscription Plan for Angola in Arlo Q

CVR Subscription Plan for Angola

foxtrails — Wed, 01 Feb 2017 02:12:47 GMT

Hi Team,

I've been trying for a couple of days now to pay for my CVR subscription (I'm currently on an annual premier) plan - However when hitting the 'pay' button.

"Sorry we are unable to charge your plan at this time. Please try again now"

Your help and guidance in this task would be greatly appreciated.

Kind Regards.

Re: CVR Subscription Plan for Angola

jguerdat — Wed, 01 Feb 2017 02:35:46 GMT

Try both the app and a browser.

Re: CVR Subscription Plan for Angola

foxtrails — Wed, 01 Feb 2017 02:55:08 GMT

Hi @jguerdat I'd tried the browser, I'll give the app a go. 🙂

Re: CVR Subscription Plan for Angola

foxtrails — Wed, 01 Feb 2017 02:57:24 GMT

@jguerdat : Nope, just tried from the app, same result. 😞

"We are sorry. We are unable to change your plan at this time. Please try again now."

Re: CVR Subscription Plan for Angola

foxtrails — Wed, 01 Feb 2017 02:59:42 GMT

Just realised that the topic is incorrect (blasted iphone auto-correct)

I should state : CVR Subscription for ARLO-Q ---- who knows where 'Angola' comes from.

Thanks all 🙂

Re: CVR Subscription Plan for Angola

foxtrails — Wed, 01 Feb 2017 06:40:28 GMT

Hi Everyone,

With repeated trying, it suddenly worked (Whilst I was on the phone with Netgear support).

Now just got to work out how to turn the camera's so their continually recording 🙂

Re: CVR Subscription Plan for Angola

foxtrails — Wed, 01 Feb 2017 06:49:06 GMT

Beauty - Found the documentation - You need to go 'live' with the camera to view!'

Case Closed - Whooo Hoooo!

foxtrails wrote:
Hi Everyone,

With repeated trying, it suddenly worked (Whilst I was on the phone with Netgear support).

Now just got to work out how to turn the camera's so their continually recording 🙂