topic Re: LED is solid purple in Arlo Q

Arlo Q LED is solid purple

Trixie1943 — Fri, 20 Jan 2017 17:59:28 GMT

My LED is solid purple, meaning I am connected to WiFi but not internet. Camera has worked fine for several months and suddenly quit. I've tried syncing and reinstalling. When I get to the point of having the camera read the QR code off my phone, it won't read it. Help?

Re: Arlo Q

Trixie1943 — Thu, 19 Jan 2017 17:10:00 GMT

Re: Arlo Q

jguerdat — Thu, 19 Jan 2017 18:24:43 GMT

Purple means low WiFi signal. Move the camera closer or to a different location and see if it will work.

Re: LED is solid purple

Trixie1943 — Fri, 20 Jan 2017 17:59:41 GMT

I moved to within 15' of router with same results. i finally removed by camera from the website and reinstalled. Works great.

jguerdat wrote:
Purple means low WiFi signal. Move the camera closer or to a different location and see if it will work.