topic Please Wait message in Arlo Q

Please Wait message

sferraro84 — Wed, 04 Jan 2017 15:55:07 GMT

I set up my Arlo Q a couple of days ago and have never been able to view it on the Web Portal. The first two days I got a connection failed message, today its just a Please Wait message.

Can anyone help?

Re: Please Wait message

TomMac — Wed, 04 Jan 2017 16:53:27 GMT

Can you try a different browser like Fire Fox? https://arlo.netgear.com/

Re: Please Wait message

sferraro84 — Wed, 04 Jan 2017 17:50:40 GMT

I've tried:

Safari, Chrome on Mac, Firefox on Mac, Chrome Version 55.0.2883.87 on windows, IE 11 on windows, Fire Fox 50.0.2 on windows.

I'm very suprised that one of the main features that they advertise does not work.

Re: Please Wait message

TomMac — Wed, 04 Jan 2017 20:23:48 GMT

I would do a re-set of the Q...hold in the reset for about ten secs till the front leds flashes amber... resync as if new

Re: Please Wait message

sferraro84 — Wed, 04 Jan 2017 20:29:00 GMT

Thanks for the advice! Will try tonight and report back later.