https://community.arlo.com/t5/Arlo-Q/unexpected-error-during-New-device-setup/m-p/1167276#M1947 <P>Was able to complete the setup via the app vs the browser. Thanks for the help.</P> Mon, 07 Nov 2016 14:06:26 GMT jefftem 2016-11-07T14:06:26Z https://community.arlo.com/t5/Arlo-Q/unexpected-error-during-New-device-setup/m-p/1162898#M1891 <P>Go through the setup and get to step where camera is discovered and time to name camera...got green checks in both boxes and hit continue. Immediately get the <STRONG>unexpected error</STRONG>&nbsp;at top of screen. The set up has been beyond frustrating. Please help.</P> Mon, 31 Oct 2016 21:25:32 GMT https://community.arlo.com/t5/Arlo-Q/unexpected-error-during-New-device-setup/m-p/1162898#M1891 jefftem 2016-10-31T21:25:32Z https://community.arlo.com/t5/Arlo-Q/unexpected-error-during-New-device-setup/m-p/1162947#M1892 <P>App or browser? Tried the other? You may need to use the reset button to factory reset the base.</P> Mon, 31 Oct 2016 21:25:49 GMT https://community.arlo.com/t5/Arlo-Q/unexpected-error-during-New-device-setup/m-p/1162947#M1892 jguerdat 2016-10-31T21:25:49Z https://community.arlo.com/t5/Arlo-Q/unexpected-error-during-New-device-setup/m-p/1167276#M1947 <P>Was able to complete the setup via the app vs the browser. Thanks for the help.</P> Mon, 07 Nov 2016 14:06:26 GMT https://community.arlo.com/t5/Arlo-Q/unexpected-error-during-New-device-setup/m-p/1167276#M1947 jefftem 2016-11-07T14:06:26Z