topic Re: Argo Q will not reset in Arlo Q

Argo Q will not reset

chardee05 — Thu, 27 Oct 2016 17:27:34 GMT

One of my Arlo Q cameras went offline. Now it will not reset.

I've tried removing power and removing the camera. When I plug it back in I only get a solid amber light and the reset button has no effect.

Re: Argo Q will not reset

jguerdat — Thu, 27 Oct 2016 22:06:39 GMT

Open a case using the Contact Support link below here.

Re: Argo Q will not reset

JamesC — Fri, 28 Oct 2016 15:41:35 GMT

chardee05,

Are you holding the reset button down long enough? Hold the reset button until you hear a "click" and the camera should reboot. You may have to hold the reset button for 10+ seconds before the reset initiates. Afterwards, you should be able to log in to your account and click "Add Device" to start the claiming process.

JamesC