topic Re: First second of motion pixelated in Arlo Q

First second of motion pixelated

gilbo2 — Thu, 29 Sep 2016 23:31:20 GMT

I am finding that the first second of motion on my Arlo Q camera can sometimes be pixelated, which then clears (1080p resolution).

My upload bandwidth is a good 15Mbps and the camera is only a few feet from the router. Signal strength and bandwidth I believe therefore are good. I have tried different wifi channels but this makes no difference.

Any suggestions please?

Re: First second of motion pixelated

TomMac — Tue, 26 Apr 2016 12:09:22 GMT

Got nothing, your the first to report this with the Q cam

...other than maybe reset the Q cam ( hold reset till front led flashes , about 8-10 seconds ), then resync to your wifi.

If it continues after I'd put in a trouble ticket

Re: First second of motion pixelated

JamesC — Wed, 27 Apr 2016 17:05:17 GMT

gilbo2,

There could be some minor interference that is causing the issue intermittently. In addition to TomMac's suggestions above, you could (temporarily) relocate the camera to see if the issue follows the camera to the new location.

JamesC