topic Any way to backup a configuration? in Arlo Q

Any way to backup a configuration?

Jimfr — Thu, 29 Sep 2016 23:54:17 GMT

I just switched routers (from a NightHawk to an Eero mesh network) and my Arlo Q didn't survive the transition; no big deal. I reinstalled the Q (btw, installation from my Android app failed, but installation from a Windows webpage worked fine.

I had some scheduling done, and all that was lost; again, no big deal, but I was wondering if there's a way to backup all the configuration (schedules, modes, settings) in case I need to revert back to the NightHawk)?

Thanks for any assistance.

Re: Any way to backup a configuration?

jguerdat — Thu, 03 Mar 2016 16:00:55 GMT

Nope, other than screenshots of your settings.

Re: Any way to backup a configuration?

JamesC — Fri, 04 Mar 2016 19:11:34 GMT

Jimfr,

What behavior did you experience on the Android app that indicated the failure? Could you elaborate a bit more on this?

Thank you,

JamesC

Re: Any way to backup a configuration?

Jimfr — Sat, 05 Mar 2016 20:04:38 GMT

Hi James,

As I remember, when I would add the device via the Android app, then go to the web app, that device (my only ArloQ) would not show up in my account. So, I added it via the web app, then it showed up in both the web app and the Android app.

I was also unable to do any settings editing in the Android app, but that has been fixed in the latest update to the Android app....thanks!!!

Jim

Re: Any way to backup a configuration?

JamesC — Tue, 08 Mar 2016 17:01:28 GMT

Jimfr,

I am glad to hear you were able to get everything resolved and the Android app is now working for you as intended.

Thanks for the feedback!

JamesC