topic Re: Camera Lights in Arlo Q

Camera Lights

Deepsink — Sat, 18 Nov 2023 17:01:12 GMT

I have two Arlo Q cameras (one purchased in 2017 and the other in 2019).

The following applies to both cameras, armed and unarmed.

The 2019 has a solid blue light.

The 2017 has a blinking blue light,

Are those normal?

Re: Camera Lights

BrookeN — Mon, 20 Nov 2023 19:20:17 GMT

Here is a link explaining the different Arlo led lights on the cameras.

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-camera-mean

Re: Camera Lights

Deepsink — Tue, 21 Nov 2023 00:26:15 GMT

Thank you for the link.

It says: Slow blinking blue. The camera is connecting to a network.

It always does that although it works just like the one with the solid blue light as far as alerts go.

Any idea what is causing the blinking?

Re: Camera Lights

BrookeN — Tue, 21 Nov 2023 15:30:35 GMT

The solid blue light just means it has power. The blinking light lets you know that it is connecting to the WI-Fi or hub/basestation. It may be blinking because it is trying to stay connected to the base station/Wi-Fi. Due to position of this camera it may be farther away from the connection.

Re: Camera Lights

jguerdat — Tue, 21 Nov 2023 17:50:07 GMT

The Q cameras only connect to WiFi, not a base or hub. The above suggestion is correct, however, so try moving the camera closer to your router to see if that works.

Re: Camera Lights

BrookeN — Tue, 21 Nov 2023 18:12:59 GMT

If it is continuously going offline that may help to keep it online. If you do not see it offline and it is working fine then you can continue using it where it is.

Re: Camera Lights

Deepsink — Tue, 21 Nov 2023 18:22:49 GMT

Thank you.

Please see my reply to BrookeN.

Re: Camera Lights

Deepsink — Tue, 21 Nov 2023 18:24:35 GMT

If it is not connected, why does it work (pick up and send alerts)?

I am not trying to argue, just wanting to figure out what is goind on.

Thank you.

Re: Camera Lights

BrookeN — Tue, 21 Nov 2023 18:25:21 GMT

I am assuming it is connected. Are you getting any notifications about it being offline?

Re: Camera Lights

Deepsink — Tue, 21 Nov 2023 18:47:22 GMT

I do not get any notices.

Except for the blinking light, it works just like the other camera.

Thank you for your patience.

Re: Camera Lights

jguerdat — Tue, 21 Nov 2023 18:48:31 GMT

I'd still move the camera closer to your router for testing. It may be struggling to maintain the connection.

Re: Camera Lights

Deepsink — Tue, 21 Nov 2023 19:32:11 GMT

jguerdat:

Will do.

Thank you.