topic Re: Arming or disarming in Arlo Q

Arming or disarming - When I arm or disarm cameras in mode it says getting information

JPA1 — Thu, 20 Oct 2022 17:33:55 GMT

When I arm or disarm cameras in mode it says getting information will not say armed or disarmed worked fine for 7 years now all of a sudden this

ShayneS — Wed, 19 Oct 2022 22:55:03 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

JPA1 — Thu, 20 Oct 2022 09:03:56 GMT

Unpluged cameras , reset router& base deleted app it is only cameras that are plugged in

ShayneS — Thu, 20 Oct 2022 17:28:56 GMT

Does this occur over the web portal as well?

JPA1 — Fri, 21 Oct 2022 09:03:18 GMT

Yes

ShayneS — Wed, 26 Oct 2022 16:33:38 GMT

Have you tried removing and re-adding the camera?

JPA1 — Wed, 26 Oct 2022 09:02:14 GMT

Did not try removing camera don't know what reading the camera means

StephenB — Wed, 26 Oct 2022 11:46:09 GMT

@JPA1 wrote:

don't know what reading the camera means

I think he meant "re-adding".