topic Arlo q and arlo wireless several years old in Arlo Q

Arlo q and arlo wireless several years old

Tatoosue — Wed, 31 Aug 2022 01:30:46 GMT

I have not used my Arlo A or Arlo wireless units for several years. What procedure do I need to follow to get them up and running again? Thanks.

Re: Arlo q and arlo wireless several years old

Dannybear — Wed, 31 Aug 2022 02:47:30 GMT

Do you still have an arlo account?
Can you still login to it?
Does it still contain the base station and camera devices in the settings/my devices page of the app?

Re: Arlo q and arlo wireless several years old

Tatoosue — Thu, 08 Sep 2022 13:42:33 GMT

Yes, I am logged in to Arlo account now, and yes it is all the original equipment. Thank you for trying to help me.

Re: Arlo q and arlo wireless several years old

TomMac — Thu, 08 Sep 2022 14:16:40 GMT

If you are logged in to your account, and see the devices ( cameras/base ) , it should function.

Tho you may see a flag showing a FW update for the cameras...click on OK.