topic Re: Arlo Q Flashing Amber, Blue, and Purple in Arlo Q

Arlo Q Flashing Amber, Blue, and Purple

TamLee — Wed, 26 Jan 2022 20:44:31 GMT

I have read other posts on this issue and taken all recommended actions, including resetting the device and moving it closer to the router, and nothing has worked. Has anyone found any solution to get the camera to work again? Is the blinking amber, blue, and purple the end of life indicator?

Re: Arlo Q Flashing Amber, Blue, and Purple

jguerdat — Wed, 26 Jan 2022 15:34:14 GMT

Did you hold the reset button until the camera clicked and the LED started flashing amber?

Re: Arlo Q Flashing Amber, Blue, and Purple

TamLee — Thu, 27 Jan 2022 04:08:16 GMT

Regardless of how long I hold the reset button, the camera never clicks. Eventually the amber light will come on constantly (not flashing) then after awhile it starts flashing amber, blue and purple. Any other suggestions?

Re: Arlo Q Flashing Amber, Blue, and Purple

jguerdat — Thu, 27 Jan 2022 14:49:03 GMT

Sounds to me like it's dead.

Re: Arlo Q Flashing Amber, Blue, and Purple

TamLee — Thu, 27 Jan 2022 15:20:28 GMT

Yes, unfortunately that seems to be the case. I'm definitely not happy with the short life of the product (just over two years). Considering I've read other similar complaints, I do hope Arlo finds a way to have a more reliable product and extend the life.