https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Won-t-Connect-Possible-problem-is-with-Arlo-app/m-p/1844800#M11408 <P>Define "legacy app" - there was one quite a while ago that was obsoleted and current usage should use the latest app. Is this iOS or Android? Have you rebooted the phone and reinstalled the app? What phone and OS?</P> <P>&nbsp;</P> <P>Screenshots of any error messages could help.</P> Tue, 21 Dec 2021 15:00:50 GMT jguerdat 2021-12-21T15:00:50Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Won-t-Connect-Possible-problem-is-with-Arlo-app/m-p/1844756#M11407 <P>I have several Arlo&nbsp; cameras that are several years old&nbsp; that will no longer connect.&nbsp; I think the problem is with the Arlo app.&nbsp; I try to sign into the Arlo legacy app, however, it gives me an error to turn off the two step verification method. When I sign in Arlo on my computer, I cannot turn off the two step verification method.</P> <P>&nbsp;</P> <P>Any suggestions?</P> Tue, 21 Dec 2021 16:26:22 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Won-t-Connect-Possible-problem-is-with-Arlo-app/m-p/1844756#M11407 MWVincent62 2021-12-21T16:26:22Z https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Won-t-Connect-Possible-problem-is-with-Arlo-app/m-p/1844800#M11408 <P>Define "legacy app" - there was one quite a while ago that was obsoleted and current usage should use the latest app. Is this iOS or Android? Have you rebooted the phone and reinstalled the app? What phone and OS?</P> <P>&nbsp;</P> <P>Screenshots of any error messages could help.</P> Tue, 21 Dec 2021 15:00:50 GMT https://community.arlo.com/t5/Arlo-Q/Arlo-Q-Won-t-Connect-Possible-problem-is-with-Arlo-app/m-p/1844800#M11408 jguerdat 2021-12-21T15:00:50Z